The Salik toll system should not have been introduced until construction on alternative roads was complete and a comprehensive public transport system, including the Dubai Metro was in place.
Motorists, especially those coming to Dubai from other emirates, are finding it difficult to get the Salik tags needed to pass through toll gates on Shaikh Zayed Road and Al Garhoud Bridge.
The Salik toll system has helped reduce traffic passing through the toll gates on Garhoud Bridge and Shaikh Zayed Road by 20 per cent and is right on track, said a senior official.
