Dubai: Demonstrating its commitment to offering a reliable IT service and infrastructure to employees and customers, the Dubai Chamber of Commerce and Industry has been awarded ISO/IEC 20000 -1:2011 certification from French classification organisation Bureau Veritas this month.
After a successful completion of a certification audit, Dubai Chamber has been awarded the ISO/IEC 20000-1:2011 for its effective overall IT service level management standards including reporting, budgeting and accounting for IT services as well as information security, supplier, incident, change and release management.