Self-service at Enoc petrol stations to start next week

Dubai: Enoc announced today that the company will be introducing the self-service concept to its customers at select stations in Dubai and the northern emirates.

The pilot project will commence at three sites in Dubai and seven in the northern emirates on August 12, 2008.

The self-service option is simple. Customers need to park in front of the pump, switch off the engine, go inside the C-store and pay the amount of purchase after mentioning the pump number and desired product.

The cashier will then give a receipt for the payment and the customer can go back to the pump, take the nozzle out and fill up. The pump will automatically stop when the authorised amount is dispensed and the customer can then replace the nozzle.

“We are pleased to be introducing this new initiative to our customers. In the initial stage, we will only introduce the project to ten of our sites,'' a company spokesperson said.

The self-service concept will allow for payments by cash only. As a safety measure, smoking and use of mobile phones while filling up are strictly forbidden.

The ten Enoc service stations where the self-service scheme will be implemented include Al Bada'a, opposite Jumeirah Jail; Al Manara on Jumeirah Beach Road; Al Hashimi, behind Sahara Centre; Al Falah on Emirates Road in Sharjah; Al Arouba on Ajman-Sharjah Road; Al Ittihad on Greenbelt Road in Sharjah; Al Rafia on the Dhaid-Sharjah Road; Al Gharafa on Ajman Main Street; Marine at Fujairah Marine Club and Thouban on Sharjah-Fujairah highway.

Instructions on the new service have been displayed at all the ten stations and are distributed to customers through leaflets. The self-service option does not cover convenience store or carwash and quick oil change operations.