Business | Aviation
Etihad Airways ready for e-ticket revolution
Etihad Airways has introduced e-ticketing, the electronic document that will replace conventional paper tickets.
- Staff Report
- Published: 00:00 July 30, 2006
Dubai: Etihad Airways has introduced e-ticketing, the electronic document that will replace conventional paper tickets.
Etihad has implemented the e-ticketing system following a successful fast-track project undertaken over the last four months.
"E-ticketing will enable Etihad to enhance the relationship with our guests by simplifying the way they organise and book their travel," said Peter Baumgartner, Head of Marketing, Etihad Airways.
"Guests will be able to obtain their e-ticket using minimal time and effort, regardless of how they are booking their travel," he added.
The introduction of the new system has also ensured that Etihad will comfortably meet the IATA's deadline for all airlines to use e-ticketing only, which is scheduled for the end of 2007.
In order to ensure the new system will operate as planned, Etihad recently conducted trials with employees on selected international routes. "E-ticketing once again demonstrates Etihad's ambitions to provide our guests with a stress-free travel experience, whether on the ground or in the air. Over the next 12 months we will unveil many additional initiatives which support our overall customer relationship management and direct sales strategy," added Baumgartner. When checking-in for a flight, Etihad guests simply need to present their passport and e-ticket confirmation number.
The relevant boarding passes are then issued, and the guests can check their luggage in, and proceed through security to the departure gate area.
Promotion: Oman Air offering family discounts
In a bid to promote the Khareef Festival and travel to Salalah Oman Air has reduced fares for families.
Oman Air is the official carrier for the Salalah Khareef Festival, which includes cultural shows, heritage displays and family entertainment. The airline is now offering special fares for families who are interested in escaping the summer heat for the cool, misty ambience of Salalah.
Parents travelling with children aged less than 12 years pay 60 Omani riyals (Dh573) per person, while children pay 20 riyals (Dh191) per person. The validity of tickets issued under this scheme is one month While tickets issued under this scheme are valid for one month, travel is permitted only from Saturday to Tuesday. Prices are not inclusive of taxes.
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